ATENEO DE DAVAO UNIVERSITY
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Frequently Asked Questions (FAQs)

Reason

Your Registration for the current semester/summer term was not created due to:

  1. Financial Balance/Finance Hold
  2. Department Hold
  3. Office of the Students' Affairs (OSA) Hold
  4. Library Hold
  5. Bookstore Hold
  6. Failed in QPI requirement
  7. You were not yet evaluated

What you can do

  1. Settle your account.
  2. Contact your department.
  3. Contact the OSA.
  4. Return borrowed books or settle accountabilities with the library.
  5. Settle accounts with the bookstore.
  6. Contact your department to begin the appeal process (that is, if you are still eligible for appeal.
  7. Contact your department chairperson.

Reason

  1. Your registration is not yet updated.
  2. It is not yet your schedule for online adding and dropping.
  3. Classes have already started.

What you can do

  1. See section #1.
  2. Wait for your schedule posted in SIS (usually on a per year level basis).
  3. Contact your department chair and asked for assistance if you still need to add courses (Note that over-the-counter adding and dropping are for exceptional cases only).

Reason

  1. The course offerings are restricted to the programs that requested them.

What you can do

  1. Contact your department chair for assistance.

Reason

  1. • Your payment was not posted yet. Payments made thru alternative payment centers (e.g. banks) are posted one working day after.

What you can do

  1. Wait for your payment to be posted.
  2. Contact the finance office thru email, finance@addu.edu.ph, if it is already more than one working day after you have made your payment. State the payment details (e.g. date of payment, bank name, amount). Always use https://blueknights.addu.edu.ph when sending emails so that you can be identified as a bona fide student

Reason

  1. Academic status is determined by your department during evaluation.

What you can do

  1. Contact your department for the correction.

Reason

  1. Maximum load is determined by your department.

What you can do

  1. Contact your department to know the reason why you have a limited maximum load and if it still possible to extend it.

Reason

  1. These courses are marked as required by your department. Courses marked as required cannot be dropped by the student.

What you can do

  1. Contact your department only if you have a compelling reason to drop the required course.